华沙招聘技术支持/售后工程师（IT方向）

HSHR-PL

招聘技术支持/售后工程师，要求有2年以上相关经验；IT技术强；中英语流利，波兰语是加分项。办公地点为华沙机场附近近Mokotow区现代化办公室。
请感兴趣的人才将自己的简历，最早入职时间和薪资预期发送到邮箱：yuan.liu@hanshow.com

具体职位描述：
Your Tasks and Responsibilities:
•        Be responsible for local projects technical support, which may include hardware and software installation, system deployment, maintenance, upgrading, emergency handling, troubleshooting, debugging, ESL templates design, training etc.
•        Work with R&D team to provide accurate, timely, and quality responses to technical innovation or customization requests.
•        Handle customer complaints of product problems, and follow-up internal improvement countermeasures, fast tracking and facilitating timely closure.
•        Establishment, maintenance and management of after-sales channels, timely warning and improvement of products with major quality problems.
•        Regularly summarize customer complaints and technical experience, contributing to knowledge management (SOP, guidelines, etc.), Learning & Sharing.

Who are we looking for:
•        Bachelor degree or above in IT, computer science, telecommunication, electronics, automation, or related field.
•        2~3 years of relevant experience in a dynamic, fast paced international environment
•        Familiar with Linux, system integration and basic network architecture.
•        Familiar with database, cloud and IoT technology.
•        Ideally with basic knowledge of Restful API, SQL, RF.
•        Experience of project related to Wireless Communication is preferred.
•        Fluent in Chinese, Polish and English, written and spoken
•        Self-motivated and have a “can-do” attitude, able to work under pressure and with flexible hours.

What we offer:
•        Competitive salary in the relevant industry.
•        Promising and sustainable self-development and prospects.
•        Wide technical and modern environment with interesting challenges.
•        Professional environment with an open communication culture.